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Driving Profitability Through Network Cost Intelligence

BILLING & OSS WORLD

The CFO’s job is becoming more difficult because of the push for low-cost operating models that are considered critical to profitability. A plethora of factors, such as ineffective direct cost controls, revenue leakage and the inability to identify specific products’ margin contributions, all plague operators. Inefficient network cost management has become an endemic disease. Network costs generally rank among a service provider’s two greatest expense areas. Typical network operators spend 40 percent of their revenue on network costs. Service providers continue to use inefficient network cost-control mechanisms, despite the fact that the error rate associated with intercarrier and supplier invoices is significant. Legacy invoice management processes and disparate billing and accounts payable systems make proper auditing difficult. That fact leads to multimillion-dollar losses...

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