The global telecommunications industry is undergoing a transformation unlike any in history. The much hyped, long awaited convergence of voice, data, and video is upon us. Technologies are rapidly advancing and communications service providers' (CSP) products and services are more advanced and more interesting than ever. Social media is changing the way many people communicate, disseminate, and retrieve information. And, consolidation in every sub-segment continues around the world — wireless, wireline, MSO — for all CSPs both large and small.
This metamorphosis creates new challenges for management. Competition is more intense than ever, creating pricing and margin pressure. Wireline attrition places emphasis on growing wireless and data services. Convergence and the rapid rollout of next generation networks (NGN) and services creates great opportunities, while simultaneously challenging legacy back office and order to cash systems which are ill equipped for the plethora of new services.
Increasingly CSPs are opening their network platforms to third parties, and more than ever the wireless portfolio includes thousands of third party applications and content. In 2009, mobile users downloaded over 10 billion applications according to Deloitte estimates. This requires close integration for provisioning, billing, and financial verification between CSPs and thousands of content providers. Achieving operational and financial excellence in a next generation environment is challenging. Dynamic business relationships are blurring the boundaries between suppliers and buyers, while intermediaries in the value chain are increasing the size and complexity of the network. Service providers have to accurately track content and data usage across the value chain, and also assure financial integrity and profitability for content partner settlements. CSPs have to manage past the constraints of disparate and siloed systems across business lines and geographies, and improve business performance in spite of reduced funding for IT initiatives.
To ensure optimal margins, CSPs must have detailed visibility across the value chain, requiring real-time, actionable intelligence to effectively manage third party costs, reduce revenue leakage, and deliver an efficient order to cash cycle. CSPs require scalable BSS/OSS solutions that can handle massive volumes of NGN transaction data, easily support a constant stream new service offerings, and deploy quickly within their existing BSS/OSS environment — all while providing strong ROI and ensuring low total cost of ownership.
Who We Are
Razorsight is the only provider of cloud-based business intelligence and profit analytics for the communications industry. Razorsight delivers the optimal solution for managing both the buy side and sell side of carrier-to-carrier relationships. Razorsight's Profit Enhancement CenterTM is the industry's first and most powerful cloud solution offering integrated cost management, revenue assurance, and network optimization in a single platform. Residing fully within the cloud and combining multiple, disparate data sources into a single, powerful analytics engine, Razorsight Profit Enhancement CenterTM easily integrates with legacy systems and allows customers to deliver value across multiple departments (e.g. finance, sales, marketing, engineering, procurement). Razorsight delivers carrier grade performance and Tier-1 scalability, while ensuring quick ROI. You don’t need to buy software or incur capital expenses to benefit from Razorsight solutions.
Razorsight’s cloud applications deliver actionable business intelligence via web-based alerts, dashboards, and custom reports that have a profound impact on operating margins. Razorsight's software is deployed at numerous industry leaders including AT&T™, Verizon, Comcast, Telus, IBM, Windstream, and Telekomunikacja Polska. Razorsight's success is indicated by our results:
Razorsight has consistently ranked among the fastest growing companies in the country. Razorsight's software has won accolades from partners such as IBM and Accenture, and Razorsight's success has been recognized with industry awards such as Deloitte Technology Fast 500, Inc. 5000, Virginia Technology Fast 50, and SmartCEO Future 50.
Razorsight is based in Reston, VA and has offices in St. Louis, MO and Bangalore, India.